Welcome to Printox! By using our website, purchasing our products, or engaging with our services, you agree to the terms and conditions mentioned below. Please read them carefully before placing an order.
1. General
- Printox is an online store specializing in personalized gifts and readymade products.
- By accessing our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
- We reserve the right to update or change these terms at any time without prior notice.
2. Product Information
- We strive to display accurate product details, including colors, sizes, and descriptions.
- Slight variations in color (5–10%) may occur due to lighting, printing techniques, or device screen differences.
- For customized products, final output may slightly differ from the digital preview due to printing process limitations.
3. Orders & Payments
- Orders are processed only after successful payment confirmation.
- For personalized products, customers must provide accurate design files, text, or images. Any spelling or design errors provided by the customer are not Printox’s responsibility.
- Prices are subject to change without prior notice. However, the price confirmed at checkout will be honored for that order.
4. Shipping & Delivery
- We aim to dispatch all orders within the estimated time mentioned on the product page.
- Delivery times may vary depending on location, courier delays, or unforeseen circumstances.
- Customers are responsible for providing correct shipping addresses. Printox is not liable for orders lost due to incorrect addresses.
5. Return & Exchange
- Readymade Products: Eligible for 5-day return & exchange as per our Return Policy.
- Customized Products: No return or exchange unless damaged, misprinted, or wrong item sent.
- An unboxing video is mandatory for all claims. Without it, requests will not be accepted.
- Detailed return & exchange terms are available in our Return Policy page.
6. Intellectual Property
- All designs, product images, and content on our website are owned by Printox.
- Customers must not use our images or designs for resale, reproduction, or commercial purposes without permission.
7. Limitation of Liability
- Printox is not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.
- We ensure quality checks before dispatch, but damages caused by misuse, mishandling, or lack of care are not covered.
8. Privacy Policy
- Customer data is kept secure and is used only for order processing, delivery, and promotional communication (if opted in).
- We never sell or share customer details with third parties without consent.
9. Contact Information
For queries, feedback, or complaints, contact us at:
📧 Email: printox00@gmail.com
📞 Phone/WhatsApp: +91 9508902818
By purchasing from Printox, you acknowledge that you have read, understood, and agreed to these terms and services.