Phone / Whatsapp

+91 9508902818

Our Email

Printox00@gmail.com

Shop Location

Shop No.2, Dubey complex, Near Mansarovar hotel, sakchi jamshedpur - 831001

Answers to Your Most Common Questions

FREQUENTLY ASKED QUESTIONS

1. How long does it take to receive my order?

We usually deliver customized orders within 10–15 days. This includes design confirmation, printing, quality checking, packing, and shipping. If there is any delay in sharing your photos or approving the design preview, the delivery time may increase accordingly.

2. Do you offer Cash on Delivery (COD)?

No. Since all our products are custom-made and personalized, Cash on Delivery is not available. We start production only after your order is confirmed and payment is completed.

3. Can I return or exchange my customized product?

Customized products cannot be returned or exchanged because they are specially made for you. However, if you receive a damaged product, we will provide a replacement after verification.

4. What should I do if I receive a damaged product?

Please share an unedited, continuous unboxing video showing the package being opened from the beginning. The video must be original and without any cuts or edits. After verification, we will arrange a replacement if the product is found to be damaged.

5. How can I track my order?

Once your order is shipped, you will receive a tracking ID and tracking link on your WhatsApp. You can use the link to track your order until it is delivered.

6. Can I cancel my order after placing it?

Orders can only be cancelled before the printing process begins. Once production has started, cancellation is not possible because the product is specially customized for you.

 

Contact Our Team for Personalized Assistance

CONTACT US FOR ANY QUESTIONS