1. How do I place an order?

Placing an order is simple. Choose your preferred product, complete the payment, and share your photos or design details along with your Order ID if required. Our design team will prepare a preview before printing.

2. Will I receive a design preview before printing?

Yes. Every customized order includes a design preview. Printing starts only after you approve the design.

3. Can I request changes after approving the design?

No. Once you approve the design, production begins. Please review all names, photos, spellings, and other details carefully before confirming.

3. Can I request changes after approving the design?

No. Once you approve the design, production begins. Please review all names, photos, spellings, and other details carefully before confirming.

4. How long does it take to prepare my order?

After design approval, most orders are prepared and dispatched within 1–2 business days.

5. How long does delivery take?

Orders are usually delivered within 5–10 business days after dispatch, depending on your location and courier service.

6. Do you offer Cash on Delivery (COD)?

No. We accept prepaid orders only because every product is personalized specifically for each customer.

7. Can I cancel my order?

Yes, but only before our design team starts working on your customization. Once the design process begins, cancellation is no longer possible.

8. Do you accept returns or exchanges?

No. Since all products are customized, returns and exchanges are not available. However, if you receive a damaged, defective, or incorrect product, we will arrange a replacement after verification.

9. What is required for a replacement request?

You must contact us within 24 hours of delivery and provide a complete unedited unboxing video showing the package from opening to the final product.

10. What happens if I upload a low-quality photo?

The print quality depends on the image you provide. We recommend uploading clear, high-resolution photos for the best results.

11. Will the printed colors look exactly like the preview?

Minor color differences may occur because of screen settings, lighting, printing methods, and product materials. These variations are normal.

12. Can I order from anywhere in India?

Yes. We deliver personalized products across India.

13. How can I track my order?

Once your order is dispatched, we will share the tracking details through WhatsApp or email so you can monitor the delivery status.

14. Can I order in bulk for events or businesses?

Yes. We accept bulk and corporate orders for events, schools, offices, businesses, and promotional gifting. Please contact us to discuss your requirements.

15. What products can I personalize?

We offer customization on mugs, t-shirts, cushions, mobile covers, photo frames, keychains, LED frames, magic mirrors, rotating lamps, mouse pads, pens, caps, and many other gift items.

16. How do I contact Printox?

You can reach us using any of the following:

Phone: +91 9508902818

Email: printox00@gmail.com

Business Hours

  • Monday: 11:00 AM – 9:00 PM
  • Tuesday: 11:00 AM – 3:00 PM
  • Wednesday: 11:00 AM – 9:00 PM
  • Thursday: 11:00 AM – 9:00 PM
  • Friday: 11:00 AM – 9:00 PM
  • Saturday: 11:00 AM – 9:00 PM
  • Sunday: 11:00 AM – 9:00 PM